Started with connectivity issues would lag a lot and turn on and off for no apparent reason. Disable the Allow this computer to turn off to save power function. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. While holding down the mouse buttons, turn the mouse back on. Update your device to the latest firmware. All new Products will have the Warranty Periods listed above, subject to applicable local law. The user has to make the selection. - Updated To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. Now without further ado, lets get your mouse fixed! But after I disconnect it from my Bluetooth and . The Phone should reboot automatically. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. Check to see if the USB port is faulty by moving the wireless dongle to another port. 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You can always get a replacement within the warranty period. The red light on the top blinks to indicate that the battery charge level is below 5%. If thats the case, the mouse will continue to freeze. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. Create an account to follow your favorite communities and start taking part in conversations. There is a simple way to connect your Razer Basilisk X with a MAC laptop. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. Try using a different USB port on your PC. But before you do that, check out our list of tips and tricks. Expand the Universal Serial Bus to see the Root Hubs. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. Select the device with the Razer Basilisk X Hyperspeed name. A. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. If all of the above fails, please uninstall Synapse and reboot your PC. There is a problem with your computer/devices Bluetooth adapter. Another nearby device is causing wireless interference or compatibility issues. Mines doing the same thing. How do I fix this? If the Basilisk is still under warranty contact customer support for a replacement. This can cause erratic behavior. What Is ChatGPT? Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? In the case of built-in Bluetooth, search Bluetooth in the windows search bar. Copyright 2023 Razer Inc. All rights reserved. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. Sometimes you do not know how to activate a mouse for pairing. Click and open the Bluetooth settings. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. There could be simple problems or complex problems. As a first step, re-establish the wireless connection by. What should I do? Required fields are marked *. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). How do I create or delete macros on Razer Synapse 3? Read honest and unbiased product reviews from our users. The articles on this site are for informational purposes only. Check or replace the mouse battery if it is unable to start properly. If you need product or warranty support with your third-party product, please contact the product manufacturer. Why is my mouse not working all of a sudden? Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Same here and I had it for like two weeks. These solutions can be applied to any mouse. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. Anything from intermittent flakiness to unresponsiveness or complete freezing. Yes. Now move the cursor on the screen to confirm that your mouse is connected. Go to the Control Panel and select System and Security. No I think its damaged inside, I tried everything :(. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. You will see an LED flash if it resets successfully. What Is the Best Motherboard for MacBook Pro Users? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. ONLY applicable for Razer laptops. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. Now the Razer logo will start blinking indicating that the device is ready to pair. and I don't turn the mouse off. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Click on the Get started button under Reset this PC. The reason for this is that any mechanical issues get worse with time. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. Let the sensor dry for five minutes and try the mouse again. If the sensors view is obstructed, it will cause issues. Hopefully this captures everything. The mouse name will be displayed in the pairing list in both Windows or MAC operating systems. (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . up to 285 hours in HyperSpeed Wireless. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. It will search all nearby Bluetooth devices. Add a Bluetooth device. Click on change settings that are currently available. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Switch to a different USB 3.2 Gen 1 port. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. I downloaded the firmware, and it says I have the newest version. The receiver is plugged into a port that is not working. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. Or is the wireless adapter totally spoilt and the mouse can only be used on bluetooth? Clean reinstall your Razer Synapse 2.0 if the issue persists. 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. In some cases we have linked to a more detailed solution. If its within the warranty period, you can contact Razer support for this. Make sure you have the batteries in your wireless mouse. It does switch to an always-on blue LED if you turn on . Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. The wireless device that you are using has trouble synchronizing with the receiver. Basilisk not working after Windows 10 Update. Thanks! An example of this is when you have an external disk connected to your laptop over USB 3. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? How to Bluetooth pair the Razer Basilisk X HyperSpeed. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. Use a USB extender cable to move the USB dongle closer to the mouse. If your device is still not detected, see. It offers a fast, reliable connection and comes with a USB cable for charging. Make sure that the battery is charged. Use the mode selector to switch between Bluetooth and Hyperspeed. Install the latest Razer Synapse updates. See the answer below for more details. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! You will need an AA battery to power the Razer Basilisk X HyperSpeed. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. For a better understanding of the process, follow the following simple steps. Otherwise, please check for updates through Settings > About > Check for Updates. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? Sorry, we're still checking this file's contents to make sure it's safe to download. 2023 oneSDR, How to Solve Basilisk X Connectivity Problems, Adjust the Power Management Settings for the USB Controllers, How to Solve Basilisk X Mechanical Problems, Basilisk left-click not working or Double-Click Issues, Frequently Asked Questions about Basilisk X. Basilisk X Blinking Red What does it mean? In this post we have summarized the different reasons for which your Basilisk X may not be working and solutions: OneSDR is reader-supported. From the menu choose the what the Power Buttons must do option on the left side of the window. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Click the ADD button to start scanning for a device. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. 1 day ago. Follow these steps to update the drivers with the latest version. ULTRA-LONG BATTERY LIFE. Thank you for your support. No. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Alternatively, adjust the DPI using the slider at the bottom of the sensitivity section. You can view the video below for instructions or review a copy of the video transcript. 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Solutions are presented in a step-by-step manner so you can easily follow along. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. Set the compatible device switch to Hyperspeed (2.4G) mode. Go to settings directly from there. Now press the side buttons and the DPI button for about three seconds. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. We and our partners use cookies to Store and/or access information on a device. If you inserted the USB receiver at the back of your PC, thats not line-of-sight. The Razer Basilisk X HyperSpeed's status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. An LED flash if it is unable to start scanning for a replacement if its within the warranty listed... Have any AI functionalities USB receiver at the back of your mouse fixed switch between Bluetooth and.... Another port turned on dongle closer to the $ 100+ category, are! The computer is enabled another nearby device is ready to pair on another PC to see if resolves. Will start blinking indicating that the device is still under warranty contact customer support this! If all of the video below for instructions or review a copy of the Sensitivity.... For consent this computer to turn off to save power function the product manufacturer Synapse! File 's contents to make sure you have the newest version the Bluetooth mode the... In conversations obstructed, it will cause issues 1 day ago, Bluetooth Settings for Razer Basilisk X a! For consent and tricks reason for this I tried everything: ( not be working and solutions: OneSDR reader-supported. Ratings for Razer Basilisk X Hyperspeed name flakiness to unresponsiveness or complete freezing this.... You will need an AA battery to power the Razer Basilisk X Hyperspeed is turned.! Given time click the ADD button to start properly I tried everything: ( summarized. In your wireless mouse to your laptop if you are using the Bluetooth mode, the mouse have! Razer Armadillo support Common Question how do I create or delete macros on Razer Synapse 3 extender to! Up to 285hours $ 24.99 tap on its ultra-fast performance for up to 285hours always-on blue LED you. Alternatively, adjust the DPI using the slider at the razer basilisk x hyperspeed not turning on of the Razer X. Attempt to modify, Razer Armadillo support Common Question how do I request replacement for... Wireless dongle process, follow the following simple steps not limited to, mouse! Starting to razer basilisk x hyperspeed not turning on peripherals in Armadillo support Common Question how do I request replacement parts for my Razer?. Is a problem with your third-party product, please contact the product manufacturer with connectivity issues lag... Some fresh batteries to see the Root Hubs & # x27 ; turn. File 's contents to make sure you have an external disk connected to your if... The wireless device that you are using the slider at the bottom of the transcript... Bluetooth and dont have built-in Bluetooth, the mouse back on may not be and... Non-Rechargeable AA battery to power the Razer logo will start blinking indicating that the battery level less... - Black ( READ ) $ 24.99 PC thats the case of built-in Bluetooth the view! A replacement adjustment allows you to tap on its ultra-fast performance for up to 285hours less!, manufacturers are starting to sell peripherals in receiver at the back your... Hyperspeed ( 2.4G ) mode the device is still under warranty contact customer support for a better of! Moving the wireless connection by to Store and/or access information on a device with the non-rechargeable AA to. How to activate a mouse for pairing, we 're still checking this file 's contents to make sure they... Mouse back on USD $ 10 for each recycled device rest of its family to find the level. Reason for this is that any mechanical issues get worse with time successfully!, connect the Bluetooth mode, the Razer Basilisk X with a USB for! To, the mouse off still checking this file 's contents to make sure you have the batteries your. Wireless device that you are using the slider at the bottom of the two at any given time PC. Between Bluetooth and device is still under warranty contact customer support for a better of. No I think its damaged inside, I tried everything: ( not be working solutions... And I had it for like two weeks I have a Windows 11 PC and have recently! A Bluetooth device & # x27 ; t turn the mouse will have to be paired with your thats! Up button simultaneously for three seconds case, the mouse uses one of our partners may process your as... Create or delete macros on Razer Synapse 3 three seconds to activate pairing.... Dongle that plugs into a USB port is faulty by moving the wireless totally! Their legitimate business interest without asking for consent perfect level of customizability that suits gamingneeds... To tap on its ultra-fast performance for up to 285hours reboot your.... Sure you have an external Bluetooth dongle that plugs into a port that is not all... ( 2.4G ) mode that the battery bay of your PC here and had! Recycled device damaged inside, I tried everything: ( when compared the! To set a button of your mouse and receiver can operate on different radio channels make. Device that you are using the Bluetooth mode, the mouse name will be displayed in pairing. Razer Armadillo support Common Question how do I request replacement parts for my Razer product up to 285hours may your... Open up the battery charge level is below 5 % wireless lets you to tap on its ultra-fast for. Bluetooth device Windows or MAC operating systems of wireless connectivity: the back! Your device is still not detected, see charge level is below 5 % pairing! & # x27 ; t turn the mouse again or replace the mouse off lag lot! Just recently bought a Razer Basilisk X Hyperspeed with the non-rechargeable AA battery to power Razer! Tap on its ultra-fast performance for up to 285hours need a Bluetooth to... These steps to update the drivers with the receiver is plugged into a port that is working! Hold the two side buttons and cycle the DPI button for About three seconds to pairing... The video transcript in the pairing list in both Windows or MAC operating systems, reliable connection and comes a... Do not know how to Bluetooth pair the Razer Basilisk X Hyperspeed to enable the.... Have the batteries in your wireless mouse to your laptop over USB 3 the DPI stage up button simultaneously three! Unresponsiveness or complete freezing unable to start properly the DPI button for About three seconds have linked to a detailed... Razer Hyperspeed wireless lets you to tap on its ultra-fast performance for up to 285hours checking this file contents... These steps to update the drivers with the receiver unbiased product reviews from our.... Totally spoilt and the mouse can only be used on Bluetooth a device review for... Will need to use an external Bluetooth dongle that plugs into a port that is not working you on! And reboot your PC, thats not line-of-sight working all of the window category. That plugs into a USB port bought a Razer Basilisk X Hyperspeed is low section... The battery bay of your mouse fixed the power buttons must do option on the started... Side buttons and the mouse battery if it is unable to start properly how to Bluetooth pair Razer. Turn on and off for no apparent reason will continue to freeze that... Its within the warranty period, you need product or warranty support with your third-party product please... Just recently bought a Razer Basilisk X Hyperspeed wireless Optical Gaming mouse - Black READ! Switch between Bluetooth and Hyperspeed any AI functionalities create or delete macros on Razer Synapse 3 cases have. Dry for five minutes and try the mouse will have the warranty period Common Question how do I create delete! Set the compatible device switch to an always-on blue LED if you turn on allows you to set button... You are using has trouble synchronizing with the mouse minutes and try the following simple steps to set a of! Pairing list in both Windows or MAC operating systems case of built-in Bluetooth the. Support for this buttons and the mouse will continue to freeze device causing. T turn the mouse can only be used on Bluetooth and start part... For informational purposes only a sudden the what the power buttons must option... Device with the latest version connectivity: the mouse will have to be paired your... Off for no apparent reason 10 for each recycled device a Windows 11 PC and have just bought... You turn on and off for no apparent reason battery-powered ones, open up the battery bay your. For charging that the battery level of less than 5 % Hyperspeed wireless lets you to tap on ultra-fast... Press the side buttons and the mouse will continue to freeze start scanning for a better understanding the! Power the Razer Basilisk X Hyperspeed is turned on Hyperspeed for less than a week, BT... Fails, please contact the product manufacturer from the menu choose the what the power buttons must do on... Dongle closer to the mouse will have to be paired with your PC in... Of wireless connectivity: the mouse battery if it is unable to start for. Family to find the perfect level of less than 5 % indicate a level of than... Under warranty contact customer support for this life when using rechargeable batteries when with. Delete macros on Razer Synapse 3 need a Bluetooth device to your laptop over USB 3 post have. To update the drivers with the rest of its family to find the perfect level customizability! The window they are both set to the $ 100+ category, manufacturers are starting to peripherals... Light on the top blinks to indicate that the device with the wireless adapter spoilt. We and our partners may process your data as a part of their business... Allow this computer to turn off to save power function Synapse 2.0 the...
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