There was an intermediate update in November, 1.2102.00.0117, but it was never added to T-Mobile's support page and was apparently only applied to replacement units sent to customers and never pushed to existing units. Have a phone you love? I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (. Here's how to create a wired Ethernet connection from a computer to your 5G Internet Gateway(LVSKIHP). Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. I'm using the Verizon cube for C-Band 5G. I just noticed a new firmware was posted today. Get up to $500 when you, Verizon Internet Gateway (ARC-XCI55AX) - View Software Version, 24/7 automated phone system: call *611 from your mobile. Here's to change the password needed to connect to Wi-Fi on your Verizon Internet Gateway(ARC-XCI55AX). Getting Verizon's attention and letting them know how important it is for you to get faster data speeds with external antennas will help convince Verizon that there is a demand for external antennas support with their Verizon 5G Home Internet Gateways. There are two options: you can choose whether you want a two-year price guarantee -- at $50 a month, including. What's changing: Our 5G Home Internet Tech Support team can fully assist you in going over all options with your device at 800-922-0204 to ensure that you know all the details and options.-Sean 0 Likes Reply Re: Verizon Internet Gateway NCQ1338 Bridge Mode Emsworth Member 02-13-2022 03:38 PM I have had this problem since the day I received the device last summer. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. The current software update: Verizon Internet Gateway (ASK-NCQ1338) Software Update. Release date: 04/12/2022 Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow. Carrier aggregation allows the 5G LTE Router to connect to multiple cellular bands simultaneously. Several new advanced routing features / options will be made available, while some existing ones will be updated. Step 1: Power off the Verizon 5G Internet Gateway and unplug the power cable. Due to inactivity, your session will end in approximately 2 minutes. vman10809. The firmware upgrade over-the-air (FOTA) process can take several minutes to complete. Below is a summary of some of the major changes: The webGUI format will be completely redesigned. NOTE: These Verizon 5G Internet Gateway models do NOT support the use of external antennas. When I go to the management interface and check for an update manually after about 30s it comes back with this error message. By enabling it, it gives you almost all the channel options for 5Ghz to choose from. How to: Self Setup the Verizon Internet Gateway | Verizon Verizon 445K subscribers Subscribe 1.3K 308K views 1 year ago Set up your new 5G Home Internet with ease, using our brand new. Verizon is pleased to announce a software update for your device. We need a resolution and a timeline. Improving signal quality has a huge impact on your data rates. Here's how to view the phone number for your Verizon Internet Gateway(ARC-XCI55AX). I am on software version 21432. $70 per month w/ AutoPay. What's changing: -tons of metrics, Wi-Fi channel analysis, adjust transmit power from 1-100, port forwarding -DMZ -tons of logs -remote administration using https -DDNS Updater built in! 5G Home Plus. By using Verizon's 5G network, Verizon 5G Home Internet delivers the latest fixed wireless connection that's faster than DSL and satellite. Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure ascottallison Enthusiast 07-10-2022 08:03 PM I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago ( 222146 ). New comments cannot be posted and votes cannot be cast. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. Here's how to configure IP passthrough settings to use your Verizon Internet Gateway (ARC-XCI55AX) with other networking equipment (router, switch, etc.). Our instructions described later will guide you through how remove the Verizon 5G Internet Gateway's SIM card. Instead of using regular connectors, the current generation of the Verizon 5G Internet Gateway uses both "Spring-Contact" and "MHF-SW23" connectors for the cellular and Wifi antennas built into the body of the device. Learn about set up, advanced feature use and navigation. Below is a summary of some of the major changes: For more detailed information, please reference the device user guide for the latest details. The webGUI format will be completely redesigned. Depending on your ability to see your local cell towers, there are offer two different 4x4 MIMO antenna kits to choose from: This 4x4 MIMO Panel Antenna kit will provide meaningful signal improvement, even if you're surrounded by trees, hills, or tall buildings. Verizon 5G Internet Gateway - Support Overview. Congrats, that device supports the use of external antennas! Updated LED behavior to show blinking red if the SIM is not active. Here's how to change the Wi-Fi password used to connect devices to your 5G Internet Gateway. Step 2: On the bottom of the device, use a prying tool to push the rubber pad to the side. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Step 6: Reassemble in the system in the reverse order of these steps. Got the newer Verizon 5G Home Internet Gateway with SKU: ARC-XCI55AX (as shown on the bottom of the device)? The current software update addresses the following: The details: Here's an overview of the LED indicators on your Verizon Internet Gateway(ARC-XCI55AX). Please escalate. It updated automatically at 11:00pm Pacific Time to version 3.1.1.21. Extend your session by clicking OK below. Extend your session by clicking OK below. Here's how to access the admin page, which helps if you forgot the admin password for your 5G Internet Gateway. Weve found its often better to mount the antenna(s) on the side of the building where the structure can shield the antennas from interference. Option #1: Swap the Verizon Internet SIM card into a different cellular router, Option #2: Optimize the Verizon 5G Internet Gateway location, Why External Antennas Are Critical for Improving Data Rates, Verizon 5G Internet Gateway Technical Specifications, https://www.verizon.com/about/our-company/leader/contact/922789, fastest 4G LTE and 5G data rates possible, Small Cells: Femtocells, Microcell and Metrocells, AT&T Microcell Has Been Discontinued: 5 Replacements, Antenna Guides For Hotspots/Modems/Routers. Share Connect with us on Messenger Visit Community SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number Here's how to change password or rename your Guest Wi-Fi network on your 5G Internet Gateway(LVSKIHP). The admin GUI will now leverage an https address. That means they can use the same wireless spectrum to send more data per second. This helps increase data rates, but only up to a point. Here's how to properly mount your 5G Internet Gateway on a wall. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Here's how to enable / disable data for your Verizon Internet Gateway(ARC-XCI55AX) from the admin page. We need a resolution and a timeline. The higher gain on these antennas can give you better performance, but only when you have a clear view of the tower. Here's how to view the signal indicator on your Verizon Internet Gateway(ARC-XCI55AX). By using external MIMO antennas placed outside your building, you can bring the faster LTE data rates from outdoors into the 5G LTE Router with much less signal loss. What Causes Dropped Calls for Smart Phones? A new 2.4 GHz IOT radio will be available to allow you to keep Band Steering / SON enabled on your primary network while also enabling a dedicated 2.4 GHz SSID / radio connection where needed. For the last 4-5 days, eero is going offline once a day. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Here's how to view the technical router info (Device ID/ IMEI) on your 5G Home Router. Release date: 01/12/2023 Multi-Carrier Cellular Distributed Antenna Systems (DAS). Verizon Internet Gateway (ARC-XCI55AX) Software Update Discover the benefits of the most recent software update & view instructions to see how to download the software to your Verizon Internet Gateway (ARC-XCI55AX). Removed My FiOS reference in webGUI Parental Control section (not applicable). Improvements to first time setup LED behavior (incorrect / invalid colors observed in some scenarios). Here's how to activate prepaid mobile broadband service via the self-serve portal. Here's how to perform a signal test for your 5G Internet Gateway. Improvements to LED behavior; includes during first time activation and scenarios where the gateway is not properly provisioned / activated. Get up to $500 when you. Accessing Verizon 5G Internet Gateway's SIM card does require a couple tools. 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