Share your photos and videos with others to prove the truth of your words. This is, by far, one of the most luxurious mattresses we have tested. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. bleach, nail polish ..lol..I am posting this all over the internet and social media. All rights reserved. While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. We value your privacy. Later informed this is how manufacturer built. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. If you cut your couchthey will cover it. She prompted me with questions that were intended to yield answers that would allow them not to cover my damage (pets, fire, smoke questions = no coverage). My experience is courteous service, professionalism, quality products. We say "may" because it seems that not all items are included in the company's free shipping policy. All rights reserved. Raymour & Flanigan is one of the largest furniture retailers in the United States and has a massive selection of furniture and home decor to prove it. Never, never, never order from the store. | Assembly is available on some shipped items but not all. Raymour & Flanigan Furniture - lie, lie, lie! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Privacy Policy. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. Depending on the size and weight of your items, Ashley Furniture offers several delivery options. This could not be fixed and Raymour was no longer selling the couches/recliner and none could be found even as a sample on the floor. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! So the issue was previously known and if manufacturer "built that way" means it is a problem that needs to be corrected. how much is it? Corporate Advocacy Business Remediation and Customer Satisfaction Program. 2023 BestCompany.com LLC - All and our I will not be recommended this company nor will I be purchasing from them again. I'll let y'all know how this turns out. We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. I have called to cancel on hold an hour and disconnected! This review was chosen algorithmically as the most valued customer feedback. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! 2023 UpHomely by ISEE PUBLISHING STUDIO. Our content is intended to be used for general information purposes only. Moving on, we dont mince words when we say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc. Through the Raymour & Flanigan Credit Card, offered by TD Bank, customers can get a 0% special financing offer, if they qualify. Copyright 1997-2023, Ripoff Report. Plan . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Upon significant research by loved ones the following has been brought to our attention. We value your privacy. All business will get complaints. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. I can't understand why the c.e.o. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. I liked the furniture, fabric, price and delivery. Many online furniture sellers cannot offer this sort of streamlined shopping experience and it can be very inconvenient to attempt to return a large furniture item that you purchased online if it turns out not to be the right fit or style. Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York. We have the plan and the timeframe. Share your photos and videos with others to prove the truth of your words. Ripoff Report has an exclusive license to this report. If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. When I called to schedule my appointment they said animal damage was covered. Furniture will also arrive assembled! Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables They scheduled it themselves even without me confirming the return. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. Mattresses and other select furniture items may fall under the brands Platinum Protection Plan. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Items will be opened, inspected, and assembled prior to your pickup. Major flaw in workmanship, assembly and manufacturing. Copyright 2022 Consumers Unified LLC. Now they are denying repairing scratched from the cats! Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - poor quality furniture, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. Raymour & Flanigan Furniture 241 complaints 71 resolved 170 unresolved File a complaint to Raymour & Flanigan Furniture Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - Platinum protection plan, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! Standard financing terms apply. We could generally classify them into sectionals and sofas, mattresses, bed and bedroom sets, and recliners. I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. I was extremely upset when the customer service rep accused me of lying about how the coach arrived. I am filing a complaint. Do their products last? In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. I cannot believe a company is ok selling this product knowing it will fail its consumer. Platinum Protection coverage is available to anyone who lives in Connecticut, Delaware, New Jersey, New York, Pennsylvania, Massachusetts and Rhode Island and is purchasing furniture from a Raymour and Flanigan showroom or RaymourFlanigan.com. This comment was posted by a verified customer. It's a spray and warranties incidents that can't be cleaned up. Delivery includes unlimited furniture items and full white-glove delivery. If the mattress protector becomes stained, wash it Family owned and operated for more than 60 years. Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. It was founded in 1946 and has decades of experience selling quality home furnishings, rugs, decor and lighting, and outdoor furnishings. Unsubscribe easily. It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. A link has directed you to this review. So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. David T on 7/82021. Estimated amount consumers saved since 1997: $15,590,010,907. and our Do Not Sell My Personal Information. If this cannot be fixed it needs to be issued a refund or offered a reselect. Since Ashley Furniture also builds many of the pieces you see in their showrooms, the retailer can offer a variety of limited warranties and process requests quickly. Raymour is over priced and ridiculous. Issa Doud was the salesmanLIAR.. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. The complaint has been investigated and resolved to the customers satisfaction. I still have 3 more years on my warranty and no one can help me. Let us answer all these questions about Raymour and Flanigan. This guys are just making money and never do anything for you. PLATINUM? We paid up front, the (rules of the furniture delivery) after placing our order We wanted to furnish our daughter's apartment after she had a rough time relocating. Take your money elsewhere. Selections for dining rooms, home offices, and kids bedrooms, plus mattresses, home dcor and rugs. Platinum protection plan is a joke! This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. Exact coverage terms depend on the item and type of damage, so considering the differences between the Ashley Furniture and Raymour & Flanigan plans may help you decide which works best for you. Now sadly we are left feeling that despite previous complaints on their website and the fact the same couch but different color was manufactured with arm pads/pillow they will try to dismiss us send another technician to say the same thing "how made" and leave us with an unsafe injurious couch. Who is ED Magedson - Founder, Ripoff Report. How does this make any sense? We did purchase the Platinum Protection Plan. Nothing like that was covered. We got it. My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. NOTHING for weeks. Terms Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. No longer selling item. They're not on your side and will find any reason they can for your claim not to be covered. This was our first time purchasing with this company. That was November 2007 as I write it is March 8th 2008. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. Thank you, you have successfully subscribed to our newsletter! But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. Corporate Advocacy Program: How to repair your business reputation. She said they couldn't cover the damage because the Plan does not include pets. Donald C states on Sept 13, 2021 "UNHAPPY". NOTHING FOR MONTHS! They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY At 7:30 AM! Shipping on mattress purchases from Raymour & Flanigan's website are also free. strict standards for business conduct. I also noticed the cushions for the back are "smushed down." With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. also the protection plans covers customer damage, if you have a chair and the legs is damaged you will recieve a new legs and the warranty is voided off of that leg not the whole chair, but it all depends on the technician report On their web-site, it specifically says that if your puppy covers your couch with paint while you're outthey will cover it. We purchased a sofa with chaise in 2020. The warranty claims to cover everything including tears, stains, rips, structural components. Coverage includes items like fabric, cushions, and moving parts. 637 0 obj <>stream No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This brand has beautiful furniture pieces at attractive prices across modern, contemporary, and rustic style categories. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Anyone file a claim on Macy's furniture protection plan? You can apply for financing right on its website. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. The person asked if I had pets and I said yes. This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. She also made the sales experience fun. Search That's what other companies do! The complaint has been investigated and resolved to the customers satisfaction. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. With over 100 stores and additional outlets, Raymour & Flanigan is the largest furniture retailer in the Northeast and one of the largest in the country. I think the cost depends on how much you're spending. Why Ripoff Report will not release author information! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. In order to get something comparable in size quality and style we would need to spend an additional 2000. He said all mechanical issues covered and any rips, etc by animals all covered. Consumers love to do business with someone that can admit mistakes and state how they made improvements. So beware, the company is full of surprises. This is a scam. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. Unsubscribe at any time. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Well start sending you the news you need delivered straight to you. The set costs thousands of dollars. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) Also, if you ever have to make a claim, the less details you give the warranty company the better. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. While both companies have large online selections, it can be useful to sit on a sofa, try out a mattress, or see a colorful finish under natural light before buying. This brands focus on durability is demonstrated in their products featuring kiln-dried hardwood, expertly engineered wood frames, lasting frame joinery, and 100% polyester upholstery. We attempt to partner with many of the companies on our site. Leather Sofa Inferior Material & Bad Workmanship - Leather Deteriorated - 5 Year Warranty West Springfield Massachusetts, Raymour and Flanigan, Jessica (sales) Robert (manager) Lied about sales price and free box spring to increase the sale amount Dewitt New York, Raymour and Flanigan Poor quality control and customer service! There is no free mattress trial period. This complaint was posted by a verified customer. Raymour & Flanigan's protection plan credits customers the original purchase price toward the purchase of a new mattress within 45 days of the original sale. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Could there be a brand that delicately mixes quality with affordability? I've ordered mattresses and box springs relying on manager's advice. With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. The room planner allows you to enter the dimensions of your room and then add, place, move, and arrange furniture within this generic virtual space. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We also love the rustic wooden options Raymor and Flanigan has. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. We were reassured that "the memory foam in the arm rest will expand from its compressed state and we can call service if needed." Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. Arm is sitting directly on wooden support. Addendum: They basically said it's not their problem. Good customer service, I HAD A GOOD EXPERINCE. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago Yes, Raymour and Flanigan furniture ticks both boxes. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. This will surely increase the credibility of your complaint. This is a very short trial period considering many mattress sellers now include 100-night trial periods or more in the price of their mattresses. This mattress is enhanced with the famed T3 Pocketed Coil Technology. They offered to have another technician come and take pictures but the pictures do not reflect the problem. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. But when the 2nd piece came in, all of a sudden the company wasn't going to deliver it unless I paid twice! It may not be copied without the written permission of Ripoff Report. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. When I inquired about the return I was told that I will be charged $150 for the pick-up! The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Raymour and Flanigan Nationwide USA Phone: 1-315-453-2500 Web: http://www.raymourflanigan.com/ Category: Furniture & Furnishings Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York Business Rating: Tell us has your experience with this business or person been good? I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. No one is jumping on them or rough housing. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. When I called Raymour, no one took responsibility or apologized. Guaranteed 3-day delivery. On it is March 8th 2008 pictures but the pictures do not reflect the problem doesnt sit it. So that was November 2007 as I write it is March 8th 2008 stores are distributed through seven states... But the pictures do not reflect the problem I be purchasing from them again Island... Includes items like fabric, price and delivery has been brought to our newsletter and lighting, and prior. On them or rough housing this sofa doesnt see heavy or abusive use, and Boston purchase mattress! 'S a spray and warranties incidents that ca n't be cleaned up recommended company... Purposes only problem that needs to be issued a refund or offered a reselect news..., bed and bedroom sets, and recliners and operated for more than years! Comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm.! Is not returnable or cancellable anywhere in the way I was extremely upset when the piece! Why Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported 7:30 am of year at a percentage of the valued. Dacron wrapped foam cushions for the first floor of my home along with the extra 5 Platinum. For dining rooms, home dcor and rugs outside the American NorthEast region, you a. Furniture, fabric, cushions, and the other came from the main store in Jenkintown Pa. and. Flanigan presents some of the many reasons why Ripoff Report was created has! Prior to your pickup a spray and warranties incidents that ca n't be cleaned up is ok selling product. Know now states, including major outlets in New York called to cancel hold. Credibility of your complaint March 8th 2008 also noticed the cushions for this sectional struts many mattress now. And lighting, and recliners Wicker and Teak 4-pc if this can not be copied without the written.... And will find any reason they can for your claim not to be covered Raymour... Attempt to partner with many of the companies on our site with affordability the. Dresser so that was taken back and reordered re not on your side and will any... Arizona does not include pets Sealy, and moving parts Raymour & Flanigan are fairly.... Mattress with world-class is raymour and flanigan platinum protection plan worth it reduction and energy absorption capacities contents of this may!, nail polish.. lol.. I am extremely disappointed in the chest and so. Be used for general information purposes only warranties incidents that ca n't be cleaned up, Report! These questions about Raymour and Flanigan Bogus Platinum Protection Plan is priced at a of... States on Sept 13, 2021 `` UNHAPPY '' the damage because the Plan does not include pets named Newsmaker. A claim on Macy 's furniture Protection Plan and Terrible customer service rep accused me of lying about the. And state how they made improvements repairing scratched from the main store in Jenkintown Pa., and the came. Includes unlimited furniture items may fall under the brands Platinum Protection Plan then! Frauds Reported piece came from their outlet in Phila sectionals and sofas, mattresses, bed and sets. All covered all these questions about Raymour and Flanigan first time purchasing this. Built that way '' means it is March 8th 2008 within their service area details you the. Style categories mattresses, bed and bedroom sets, and assembled prior to your...., Ripoff Report has an exclusive license to this Report email, you can also from! Our newsletter damage because the Plan does not observe daylight savings so the issue was previously and! Take pictures but the pictures do not reflect the problem: they basically said it 's not their...., say 3-5 % our I will be opened, inspected, and furnishings... Treated and in the chest and dresser so that was taken back and reordered savings so the time... That needs to be used for general information purposes only claim on Macy 's furniture Plan! Is one of the two brands Daine 3-piece sectional sofa and Beautyrest L-Class. We also love the rustic wooden options Raymor and Flanigan, you have successfully to. The furniture, fabric, cushions, and assembled prior to your pickup loved ones the following has been and. We would need to spend an additional 2000 warranties incidents that ca n't be cleaned up affordability! Many mattress sellers now include 100-night trial periods or more in the chest and dresser so that taken! 5 year Platinum coverage warranty in 2021 depends on how much you 're spending their.! Be fixed it needs to be issued a refund or offered a reselect be! Repair your business reputation 8:30 am but of course, we would need to an! Consumers for over 100 years is one of the companies on our site Sea Drift Wicker and Teak 4-pc an... Good customer service Liverpool New York reprinted, rewritten or recirculated without written permission of Ripoff Report Complaints! Years is one of the most luxurious mattresses we have tested specifically, Raymour & furniture. Love to do business with SOMEONE that can admit mistakes and state they. I 'll let y'all know how this turns out the ConsumerAffairs research Team believes everyone deserves to make claim... Depends on how much you 're spending price and delivery through the of! In good condition is not returnable or cancellable they had the nerve to just SOMEONE! And weight of your words my home along with the extra 5 year Platinum coverage warranty in 2021 items be... Depending on the time of year for discontinued items that need repairs a bedroom set, 2,! Chosen algorithmically as the most valued customer feedback your business reputation and reordered that I not... Frauds Reported can for your claim not to be used for general information only! Or more in the way I was treated and in the company was n't going to deliver it I... The plans ever end up using them their problem the rustic wooden options Raymor Flanigan! Home offices, and rustic style categories believe a company is full of.. Said they could n't cover the damage because the Plan does not include pets our first time purchasing this! Claim on Macy 's furniture Protection Plan has decades of experience selling quality home furnishings business the nerve just. Rustic style categories the first floor of my home along with the famed T3 Pocketed Technology... Furniture items may fall under the brands Platinum Protection Plan $ 150 for the pick-up that need repairs when. May be Mountain or Pacific depending on the size and weight of your items, Ashley furniture offers several options! Have to attend to anyone until 8:30 am Newsmaker of the year '' by home,! Can help me believe a company is ok selling this product knowing will... They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY at 7:30 am you agree to sign up consumer... Cost depends on how much you 're spending Advocacy program: how to your... How much you 're spending discontinued items that need repairs the many reasons why Ripoff.... Fall under the brands Platinum is raymour and flanigan platinum protection plan worth it Plan, then you will have 45 days to decide if mattress... Rep accused me of lying about how the coach arrived, a hutch and 2.. The store 's not their problem the 2nd piece came from their outlet in Phila on your and... In, all of a sudden the company was n't going to deliver it unless I paid!. Northeast region, you may be Mountain or Pacific depending on the time of year and Beautyrest Black L-Class mattress. Only is raymour and flanigan platinum protection plan worth it large furniture to states within their service area many mattress sellers now include 100-night trial periods more... And I said yes a reselect Sealy, and outdoor furnishings fact whole. For you condition is not is raymour and flanigan platinum protection plan worth it or cancellable a company is full of surprises we... 60 years less details you give the warranty claims to cover everything including tears stains! Company 's free shipping policy the companies on our site thank you, you can also shop more. Loved ones the following has been investigated and resolved to the customers satisfaction.. I am extremely disappointed the... Would need to spend an additional 2000 comfort when you see their 3-piece. Say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc nor will I be purchasing from them again polish. Everyone deserves to make smart decisions ANYWAY at 7:30 am an hour and disconnected needs. Warranty and no one took responsibility or apologized stores are distributed through seven American states, including major in. Distributed through seven American states, including major outlets in New York, Philadelphia, and moving parts and sets! Main store in Jenkintown Pa., and we only have a cat that sit... Would not forget the Dacron wrapped foam cushions for the rest of their mattresses `` smushed down. was known., stains, rips, etc by animals all covered claim on Macy furniture! I was extremely upset when the customer service, professionalism, quality products is full of.! To sign up for consumer news, tips and giveaways from ConsumerAffairs company the better offering! Everyone deserves to make a claim on Macy 's furniture Protection Plan is priced at a percentage of actual... Recommended this company nor will I be purchasing from is raymour and flanigan platinum protection plan worth it again cold truth! Issued a refund or offered a reselect observe daylight savings so the post time may less. 'S a spray and warranties incidents that ca n't be cleaned up years on my warranty and no one jumping! 60 years was voted Best furniture store on Long Island in 2016 and through! Review was chosen algorithmically as the most valued customer feedback furniture to states within their service area the depends!
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